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Role of AI and automation play in talent retention for Gen Z and Alpha

Sonali Chowdhry, CEO of Officenet, an HR solutions software, talks about AI and automation play
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Q

What role do Artificial Intelligence (AI) and automation play in talent retention for Gen Z and Alpha?

A

AI and automation are game-changers in talent retention. Gen Z and Alpha expect hyper-personalised career paths, and AI can map out development journeys based on their skills, interests, and industry trends. Automated career coaching, AI-driven mentorship pairing, and chatbots that answer HR queries in real time create a smoother employee experience.

Predictive AI can also flag disengagement risks early, allowing managers to intervene proactively. The goal isn’t to replace the human touch, it’s to enhance it by making HR smarter and more intuitive.

Q

What innovations should HR software integrate to ensure companies stay ahead in talent acquisition and retention?

A

HR tech must function like a consumer product- effortless, engaging, and predictive. Future-ready platforms should integrate AI-powered talent matching, voice and chatbot-based interactions, blockchain-backed credentials for instant verification, and immersive onboarding via Augumented Reality/Virtual Reality (AR/VR).

Gamification in recruitment, automated cultural fit analysis, and skill-based hiring algorithms will redefine how companies attract and retain top talent. The objective is simple, make hiring smarter, onboarding seamless, and career growth a continuous, engaging experience.

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