ADVERTISEMENT
ADVERTISEMENT
site_logo
  • Campus
  • Happening
  • Opinion
  • People
  • News
  • #BeInspired
  • Careers
  • 40 under 40
  • Exams
  • What The FAQ
  • Videos
    • Straight Up
    • Odisha Literary Festival 2020
    • Campus Convo
    • Careers After Corona
    • Express Expressions
    • Q&A With Prabhu Chawla
    • ThinkEdu Awards 2020
  • Web Stories
  • edex_worksEDEXWORKS
ADVERTISEMENT
UGC

Published: 13th December 2018     

UGC tells every college to start online complaint board where students can register issues with reservation, capitation

The regulation also envisages forming of four committees to redress the student's grievance, department, institutional, college and university levels

S Mannar Mannan
Edex Live
f_icon t_icon i_icon l_icon koo_icon whatsapp_icon email_icon Google News

Share Via Email

ugc_1

The regulation mandates higher education institutions to publish and upload on its website, the prospectus, at least 60 days before commencement of admission process (Pic: File Photo)

Each and every higher education institutions in the country will soon be asked to set up a separate online portal for receiving grievances from its students. It is one of the important criteria in the University Grants Commission's draft regulation on Grievance Redressal of Students, which will supercede 2012 regulation.

Once the new regulation, on which the commission has now sought feedback from stakeholders, is published in the Gazette of India, the higher education institutions will have to set up online grievance redressal portal within a span of three months time.

Starting from irregularity in admission process, non publication of prospectus or furnishing false, misleading information in prospectus, withholding certificates and documents of students, demanding money in excess of what is prescribed in the prospectus, non payment or delayed payment of scholarship, breach of reservation policy, delay in conducting examination or publishing result, unfair evaluation practices, students can lodge their complaints in the portal. The regulation also envisages forming of four committees to redress the student's grievance, department, institutional, college and university levels.

The department grievance redressal committee will be headed by the head of the department, institutional grievance redressal committee will have Pro-VC or dean or senior academician as chairperson, college grievance redressal committee will have the principal of the college as chairman and university grievance redressal committee will have a senior professor of the university as chairman.

The regulation mandates higher education institutions to publish and upload on its website, the prospectus, at least 60 days before commencement of admission process. The prospectus should contain information including a list of programmes offered, the number of seats approved by the statutory authority, conditions of educational qualification and eligibility, the process of selection of eligible candidates, each component of the fee, details of teaching faculty with their educational qualification, physical and academic infrastructure.

The prospectus should also contain rules and regulation for imposition and collection of any fines specified heads or categories, minimum and maximum fine may be imposed, the draft regulation says. Students aggrieved by the decision of the grievance redressal committees will also have the option of approaching ombudsperson, who be retired VC or Registrar or faculty member having ten years of experience as a professor, and will not be related to that particular university.

Ombudsperson will be appointed by the executive council of the university on a part-time basis from a panel of three names recommended by the search committee consisting nominee of the Governor, VC of a state university nominated by State government, VC of the concerned university. In case non compliance of the regulation UGC withdraw 12B status, withhold any grant allotted to the institutions, declare the institution ineligible for consideration for any assistance, inform general public declaring that the institution does not possess the minimum standards for redressal of grievance, recommend for withdrawal of affiliation Students Federation of India Tamil Nadu State president AT Kannan said, the UGC should activate the existing grievance redressal cell and ensure that it functions effectively.

Opposing idea of asking institutions to declare fine amount in the prospectus, he said, this is aimed at helping private institutions. "We are against the imposition of any fine on students. It is the duty of the teacher to correct and guide the students, even if he or she commits mistakes, he added. He also demanded that for the conduct of student union elections as per the Supreme Court order. Students should have a representation in the senate and syndicate of the university so that they can represent their grievances directly," he suggested.

telegram
TAGS
UGC

O
P
E
N

ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT
telegram
ADVERTISEMENT
Write to us!

If you have campus news, views, works of art, photos or just want to reach out to us, just drop us a line.

newsletter_icon
Mailbox
edexlive@gmail.com
fb_icon
Facebook
twitter_icon
Twitter
insta_icon
Instagram
ADVERTISEMENT
Facebook
ADVERTISEMENT
Tweets by Xpress_edex
ADVERTISEMENT
ADVERTISEMENT

FOLLOW US

The New Indian Express | The Morning Standard | Dinamani | Kannada Prabha | Samakalika Malayalam | Cinema Express | Indulgexpress | Events Xpress

Contact Us | About Us | Privacy Policy | Terms of Use

Home | Live Now | Live Story | Campus Trip | Coach Calling | Live Take

Copyright - edexlive.com 2023. All rights reserved. Website Designed, Developed & Maintained by Express Network Private Ltd.