Delhi HC vs NTA: Candidate seeks compensation over biometric glitch during NEET UG

As NTA is asked to submit CCTV footage and records, Delhi High Court reviews mental distress claim
The candidate appeared for the NEET UG 2025 exam on May 4 in Meerut, Uttar Pradesh
The candidate appeared for the NEET UG 2025 exam on May 4 in Meerut, Uttar Pradesh(Img: ANI)
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The controversy surrounding the NEET UG 2025 exam intensified this week as the Delhi High Court sought a response from the National Testing Agency (NTA) regarding a candidate’s petition alleging mental distress due to a malfunctioning biometric verification system.

The petitioner, who took the National Eligibility cum Entrance Test (NEET UG) on May 4 at Trishla Devi Kanohar Lal Balika Inter College in Meerut, Uttar Pradesh, claimed that faulty biometric scanners delayed his entry into the exam hall. 

He alleged that he was only allowed in five minutes before the test began and was later instructed to leave mid-exam to complete the verification process. A disruption, he said, caused significant mental strain and affected his performance.

As per Shiksha, the Delhi High Court has not only issued a formal notice to the NTA but also directed the agency to preserve all relevant evidence from the test centre. This includes CCTV footage, logbook entries, and any other supporting documentation from that day. The student had to reportedly file written applications in both English and Hindi just to be cleared for entry, further adding to the stress experienced, according to the petition.

The petitioner, who reportedly scored 98.86% in the exam, is now seeking compensatory marks as part of the relief, along with a review of the centre’s protocols.

Meanwhile, in a separate development, the Supreme Court of India declined a request to transfer a similar petition from the Delhi High Court to itself, wherein the petitioner argued that the prompts to be given to NEET candidates during the exam were not given.

A bench comprising Justice KV Viswanathan and Justice NK Singh observed that the matter was based on individual circumstances and not grounds of broader public interest. As reported by Shiksha, the bench stated that the Delhi High Court remains the appropriate forum for adjudicating the issue.

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