Coronavirus has changed the corporate world dramatically. A large number of bank and insurance company employees are working from home, with many of them not fully engaged or fully productive. Most banking and insurance customers are also working from home and have fully realised the potential of remote connections through Zoom and other tools. Given the risks they perceive in face to face contact and their increasing comfort with digital connection, it is quite likely that selling will have to be done fully or digitally.
TMI Group and C&K Management Ltd realised that the trend is likely to continue for the next 6 to 12 months. Having specialising in online technology-led learning solutions across the world since 2000, they have been able to come together to create an innovative solution for rapid up-skilling of corporate employees. The companies have combined their strengths to launch the country’s first digital instructor-led learning courses for role-induction, up-skilling and selling skills.
T Muralidharan, Founder and Chairman of TMI Group says, “This is a resurrection for corporate learning and learning in general. Traditionally, companies had to pay employees. In the future of work, nobody is going to train you. This is happening in the corporate sector and you are at the risk of being on your own. In the world as we know it, salesmen need to visit you, even shake your hands before they sell something. This will change along with the perception and imagery of how business is done. The world is moving in a different way and the learning process is changing with it. ”
He continues, “Traditionally, products like Zoom are a platform where we see one-way communication. With our platform, we have been trying to master a two-way system. Through this, the instructor is aware of what people in the classroom are doing. What we have been able to do is to continuously track what the learners are doing with the help fo technology. So, instructors can intervene if and when they lose interest. Secondly, it allows interactivity. We use simulations to encourage small exercises and divide students into subgroups using separate rooms.”
The group has launched:
• An integrated tech platform for digital training and learning, with synchronous and
asynchronous learning functionalities
• Re-engineered the off-line training courses to digital instructor-led learning
• Developed India’s first digital selling skills course
According to Ravi Ramakrishnan, the CEO of TMI Group, “Innovation and agility are the two hallmarks of our DNA. The first pilot batches have been a big success. We reengineered the course completely with the Instructional Design required for digital training, retaining interactivity in the e-class. We can leverage our in-house custom content capabilities to reengineer all the offline courses to online and deliver them in our own platform.”
For more details on the platform and the course:
https://tmigroup.in/downloadcenter/what's-new.html
